At Anuradha Sports, we strive to provide high-quality gym equipment and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our return and refund policy below.

1. Returns

• Eligibility: Returns are accepted within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it. Proof of purchase is required.

• Non-Returnable Items: Certain items are non-returnable, including:

  • Gift cards
  • Items marked as final sale
  • Customized or personalized equipment
  • Opened or used supplements

• Return Process:

  • To initiate a return, please contact our customer service team at [customer support email or phone number] to obtain a Return Merchandise Authorization (RMA) number.
  • Pack the item securely in its original packaging, including all parts and accessories.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the item to the address provided by our customer service team. Customers are responsible for return shipping costs.

2. Refunds

• Refund Process: Once we receive your returned item and inspect it, we will notify you of the status of your refund. If the return is approved, a refund will be processed to your original method of payment within 7-10 business days.

• Partial Refunds: Partial refunds may be granted in the following situations:

  • Items returned more than 30 days after delivery
  • Items not in their original condition, damaged, or missing parts for reasons not due to our error

• Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

3. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact our customer service team at [customer support email or phone number].

4. Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact us immediately at [customer support email or phone number]. We will arrange for a replacement or a full refund, including shipping costs, upon verification of the damage or defect.

5. Contact Us

• For any questions regarding returns, refunds, or exchanges, please contact our customer service team at [customer support email:

  anuradhasports2021@gmail.com

  or phone number: 9911803215]. Our team is available Monday to Friday, 9 AM to 6 PM.